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Jurisdiction, Entire Agreement and Severability

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Every purchase you make shall be deemed performed in England. English law shall govern these Terms and conditions and every aspect of contractual agreement concerning purchases made from us and dotjewellery.com and the customer submit to the non-exclusive jurisdiction of the English Courts.

These Terms and Conditions and Privacy Policy contain the entire agreement between you and dotjewellery.com relating to your purchase and supersede all previous agreements and understandings between us.

The invalidity or enforceability of any term shall not affect the validity or enforceability of any of the other terms. If any provision of these Terms and Conditions is or becomes invalid or contravenes any applicable law in whole or in part, the offending provision or part thereof shall be severed and the remaining provisions and the remainder of the affected provision shall remain in full force and effect.

Legal

All products sold by dotjewellery.com shall remain the property of dotjewellery.com until payment of the total product invoice amount.

You undertake that all details you provide us for the purpose of ordering or purchasing products (including any applicable specification) are correct, that the credit or debit card you are using for the purpose of ordering or purchasing products is your own and that there are sufficient funds to cover the cost of the product or service being purchased.

If there are any changes to the details supplied to us by you it is your responsibility to inform dotjewellery.com within a reasonable period after supply of such details. We shall have no liability to you arising from your failure to do this.

Confirmation of receipt of your order by e-mail, does not guarantee the product sale.

For credit card purchases your account will be charged for the products selected with the prices displayed at the moment of your order acceptance. For all other methods of payment orders will commence manufacture process on credit clearance confirmation.

dotjewellery.com reserves the right to add to, delete from, and modify these Terms and Conditions at any time without any prior notice. Please visit these Terms and Conditions prior to purchasing each order.

Purpose of Access

Access to this website is made available for the purpose of allowing you to view, copy, print and distribute documents available and order products, subject to the following conditions:

(a) access is given solely for personal and non-commercial use;

(b) any document or other element of the content of this website which is downloaded must not be modified or altered in any way or used for any commercial purpose; and

(c) dotjewellery.com reserves the right to revoke the right to access the website and to use its contents in the manner specified at any time, whereupon you agree to discontinue access and use forthwith.

Copyright, Trademarks and Registered Trade Marks

The entire content of this web site, including its underlying scripting text, text, graphics, design and product selection is the sole property of L K Matthews Ltd, trading here as dotjewellery.com and all rights in such content are expressly reserved to L K Matthews Ltd. Conditional permission to electronically print parts of this site is given for individual personal use for the purpose of making a purchase only. Otherwise, copying, republication or modification of this site in whole or part is strictly prohibited without the written permission of L K Matthews Ltd, trading here as dotjewellery.com.

dotjewellery.com and its associated logo are either Trade Marks or registered Trade Marks of L K Matthews Ltd, trading here as dotjewellery.com.

Viruses

You agree not to upload any file to this website which may contain a virus or corrupted file or any other software or program which may cause damage to the operation of computer software/hardware belonging to a third party.

Liability for the content or accuracy of any communication found within, or received via, any communications facility provided by this website is specifically disclaimed by dotjewellery.com and you participate in this facility at your own risk.

Contact and Complaints

Whilst we make every effort for the use of our website to be an enjoyable experience there may be times where you need to contact us. If you contact us with an enquiry, we aim to respond and answer your query within one working day.

Providing the right customer service is taken very seriously at dotjewellery.com. Should you need to make a complaint we will deal with this confidentially and fairly.

All complaints received will be acknowledged within 1-2 working days when we will also advise on a likely timescale for resolving the dispute.

Our intention will be to resolve the matter with you swiftly and if necessary rectify the problem concerned.

You may contact us at enquiries@dotjewellery.com or at the address below.