Free Ring Resizing
If when you receive a ring it does not fit the recipient, as long as you have been able to check the finger size with the ring gauge we send after placing an order, it can be sent back to us for free resizing or exchange subject to our terms and conditions, we just charge for return postage. This includes rings that have had personalised engraving or special finishes such as matt or hammered finish if it is within a couple of sizes. Please contact us within 30 days immediately after the date of the relevant signed delivery receipt to arrange for an exchange in a different size and/or alternative item. You can contact us by phone on 01792 391 300 or our contact form if you have any questions, need advice about sizing or would like to discuss any aspect of your order.
We are also able to re size our rings at any time in the future should you require an adjustment, please contact us with the details of your ring for a quote. Prices for adjusting the size of a plain wedding rings start from just £20.
How To Find Your Ring Size
Click here to download our finger sizer guide.*
Alternatively, you can use our contact form to request a sturdy finger measuring gauge to be sent to you free of charge.
For certain types of rings, after you have placed an order with us we will send you a tester ring in the same style and size you have ordered to ensure the ring you have ordered will fit comfortably.
*Our finger sizer requires Adobe Reader to view and print our ring sizer guide. Click here to go the Adobe homepage if you need to download Adobe Reader.